Privacy Policy

Effective date: March 23, 2026

1. Information We Collect

We collect information you provide directly when creating an account or making a purchase, including your name, email address, phone number, date of birth, shipping address, and payment information.

We also automatically collect certain information when you use our Services, including your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Create and manage your account
  • Send transactional communications (order confirmations, shipping updates)
  • Send marketing communications (if you opted in)
  • Improve and personalize our Services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers — payment processors, shipping carriers, email/SMS platforms, and analytics providers who assist in operating our Services
  • Legal requirements — when required by law, court order, or governmental authority
  • Business transfers — in connection with a merger, acquisition, or sale of assets

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and receive a copy of your data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Object to or restrict certain processing activities

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Divina Health

8355 NW 54 Street, Miami, FL 33166

Email: [email protected]

© 2026 Divina Health. All rights reserved.

Terms & Conditions →